House Call Service for Foreigners

All house call services are for foreigners visiting Japan and are provided at the patient’s own expense.

For Foreigners Visiting Japan

Our clinic provides house call services at lodging facilities for foreign patients who have become ill while staying in Japan.
It can be a great strain to find and go to a medical institution in an unfamiliar place. It can also be difficult to spare the time when you have a busy itinerary. In that case, make use of our house call service to receive medical care at your place of lodging.

Hours

Every day 8:00 – 24:00

By appointment only

Dispatch time is variable depending on staff availability. Please feel free to inquire.

Appointments

Dedicated phone number for house call service appointments: 03-6311-5853 (24 hours/day, 365 days/year)
Dedicated email address for house call service appointments: housecall@kic.clinic
Please provide us with information below by phone or email.

(Please title “House Call Request” when you email us.)

  • Patient information (name, age, sex)
  • Telephone number
  • Lodging facility and room number
  • Condition (state of health) and requests
  • Preferred time for visit

If you don’t receive reply from us, please call 03-6311-5853.

Multilingual Support

The doctor or nurse provide service directly in English.
We can also provide medical care via three-person interpretation using a tablet in Chinese, Korean, Russian, Thai, Hindi and Japanese sign language.

Service Area

Tokyo’s 23 wards and suburbs
(Visiting location is basically within Tokyo and vicinity, but we may take a trip to Narita or Yokohama area depending on staff availability.)

Fee

Starting at 132,000 yen (tax included)
Please ask a staff member for details when making an appointment.

Using Overseas Travel Insurance

Our clinic accepts overseas travel insurance. However, please note that cashless payment might not be possible due to differences in insurance products and accessory services. Please ask a staff member for details.

Procedure of House Call Service

1. Confirm with the lodging facility that it is okay to receive a doctor’s visit

Please confirm with the facility in which you are staying that there is no problem with requesting a doctor’s visit.
If you cannot communicate in Japanese, call us at 03-6311-5853. A member of our staff will check with your lodging facility.

2. Call or email us

Once you confirmed with your lodging facility, please call 03-6311-5853 (dedicated phone number for house call) or email us on housecall@kic.clinic (dedicated email address for house call). Please provide us with information below.


(Please title “House Call Request” when you email us.)

  • Patient information (name, age, sex)
  • Telephone number
  • Lodging facility and room number
  • Condition (state of health) and requests
  • Preferred time for visit

If you don’t receive reply from us, please call 03-6311-5853.

3. Doctor’s visit

The doctor and/or nurse will visit you at your place of lodging at the appointed time. Referral to a different medical institution is made if necessary.

To Lodging Facility Operators

For a guest who has fallen ill, going to an unfamiliar medical institution in an unfamiliar place is in a great strain. A house call service can minimize strain on the patient by allowing him or her to see a doctor while a travelling companion, if present, can stay at his or her side in the comfort of the lodging facility.

Our clinic provides multilingual house call services performed by an experienced doctor and/or nurses. We would appreciate it if you would inform guests of this as a new service offered by your establishment. With respect to diseases for which there is a risk of infecting other guests, such as covid-19, influenza or norovirus, we give consideration to your facility’s risk management by using test kits to provide the results on the spot. Referral to a different medical institution is made if necessary.

If you would like to arrange this service, please call 03-6311-5853 or email to housecall@kic.clinic. At that time, please provide the guest’s condition (state of health) in as much detail as possible. There is no charge to call.